Downloads
Important Phone Numbers and Policy Information
Off-Campus Housing- Preparation List
Student and Landlord Responsibilities
Recycling Guidelines for Lancaster City
Frequently Asked Questions
What is the parking policy?
Answer:
Parking Lots: The parking areas at 520/526 North Charlotte, 446/448 West James, 444 North Mary, 504 West James, 512 West James, 554/556 West James, 602 West James, 606 West James, and 602 North Pine are for tenants only. All tenants who claimed to have a vehicle were issued a JSH parking tag. Vehicles parked in the grass, mulch, blocking doors, blocking roadways, etc. are subject to towing. Any vehicle parked in these areas without a visible parking tag will be towed at the owner’s expense.
Street Parking: Street parking is not included, and occupants cannot obtain a street permit unless they can show proof of residency, meaning a permanent address on their driver’s license. Occupants must adhere to all street parking rules and regulations, including permit parking, street sweeping, and temporary parking restrictions.
Can I bring Pets?
Answer:
ESA and Service Animals are not considered pets and will be permitted only with the approval from the college before the animal can be brought on site.
Pet waste must be managed in a responsible manner. Outside pet waste needs to be removed immediately on each occurrence and properly disposed of.
Other pets are not permitted in any James Street Property without prior written approval from the college. This includes fish, turtles, birds, gerbils, etc., all of which must be kept in cages or tanks. All indoor pets (cats, rabbits, etc) will need to have litter trays, cages, or tanks regularly cleaned.
If any animal is found on the premises without prior approval, or if approved animals are not maintained in a sanitary manner in the sole judgement of Property Management, you will be asked to remove it within 5 days, after which you will be charged a daily fine until the animal is removed.
How do I handle Trash and Recycling?
Answer:
Please be sure to place your trash at the curb Monday evening after 2pm and pull your cans back in by Wednesday morning by 8 am. (Refer to the Resource page for the City of Lancaster – Trash and Recycling Newsletter).
Please take care of your trash as failure to do so will result in fines from JSH as well as the City of Lancaster. All city fines will be passed on to the tenants if JSH is charged. If you live in 442-444 W James, 446-448 W James, 520 N Charlotte or 526 N Charlotte please be sure to use the dumpsters behind your property. The trash receptacles located at the entrance ways of 520 and 520 North Charlotte are for loose trash. Please be courteous to your neighbors – do not place your unit’s trash bags into the containers.
What do I do if I’m locked out?
Answer:
Lock Outs During Business Hours: If you are locked out during business hours, Monday thru Friday, 8am thru 4:00pm, Please call (717)-415-0622 ext 2.
If Landlord opens Leased Premises after accidental lockout, Landlord may charge $15.00 during business hours.
Lock Outs After Business Hours: If you are locked out after business hours, Monday –
Friday, 4:00pm – 8:00am, or at any time on Saturday or Sunday Please call (717)-415-0622 ext. 2.
If you are locked out of your unit after hours fee to unlock your door after hours will not exceed $150.00. If you use another locksmith and they damage the lock or door, you will be billed for the lock/door repair. Lost keys are replaced by the locksmith and charged to the student on a per incident basis. (note: if a front door key is lost then all entrance doors to the building will need to be re-keyed and new keys for all tenants of the building will need to be made).